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GDPR

Confidential Information may be considered as any information or data communicated in writing, on the web, or as an electronic copy by Traveltoworld, or any identified or unidentified information that is currently in use or may be invented in the future, which the CUSTOMER may have access to, whether with or without Traveltoworld’s knowledge and/or express consent. Therefore, confidential information will include, but not be limited to, the following: databases and prototypes created from the provided documents, proprietary management software, computer system passwords, information about users, telephone numbers, fax numbers, email addresses, addresses of offices, agencies, departments, and headquarters, computer programs, copies, routines, resources, functional and organizational analyses, know-how, formulas, processes, ideas, inventions (whether patentable or not), financial data and development plans, strategies, the content of any potential offer, and other supporting documents, data, or materials belonging to Traveltoworld or found on the website to which the CUSTOMER may have access.

Under no circumstances shall the following be considered confidential information:

  • Any information that is part of the public domain or may become public domain, unless it was made public as a result of a breach of the agreement by either party.
  • Any information or technical data provided by third parties.
  • Information that must be disclosed by law.
  • Information disclosed at the request of courts or judicial authorities.
  • Economic data or other types of information that must be submitted to government, local, or autonomous authorities due to tax or labor requirements and administrative contracts.

NON-DISCLOSURE: It is strictly prohibited to disclose, in whole or in part, any confidential information that the CUSTOMER may have access to by contract or through the performance of services, to third parties or companies.

The CUSTOMER guarantees that its employees, customers, suppliers, subcontractors, and all other parties related to contracts between Traveltoworld and the CUSTOMER will fulfill the confidentiality obligations contained in this document. The necessary measures shall be taken to ensure compliance with this confidentiality obligation, and the CUSTOMER shall be responsible for any claim or damage arising from non-compliance. The CUSTOMER undertakes to fulfill these confidentiality obligations as of the date of signing this agreement and to continue to do so regardless of whether the relationship between the parties remains in force or not.

If the CUSTOMER or any of its employees, agents, suppliers, or representatives conceives any invention, innovation, discovery, computer program, process, technique, or similar as a result of observing or having access to confidential information, the CUSTOMER agrees to transfer or assign such invention, innovation, discovery, computer program, process, technique, or similar to Traveltoworld.

BREACH OF CONFIDENTIALITY: Except for the obligation to compensate for specific loss or damage resulting from a breach of the personal data protection provisions and the confidentiality obligations indicated by the CUSTOMER (the amount of which shall be agreed upon later), the CUSTOMER shall be liable for any breach.

ACCESS TO PERSONAL DATA: If Traveltoworld needs access to personal data that is strictly necessary to provide the services requested by the end consumer, Traveltoworld and the CUSTOMER shall ensure that this is legally possible in accordance with European Directives 95/46, 2002/58, and/or any legislation that develops, supplements, or replaces these (hereinafter referred to as PDPR – personal data protection regulation).

The CUSTOMER guarantees that it has obtained all necessary permissions and authorizations from the data subject for the transfer of such personal data to Traveltoworld and authorizes Traveltoworld to continue with subsequent data transfers required to fulfill the travel service request and reservation.

In addition to any personal information that Traveltoworld may collect from the service provider, any personal data disclosed by the CUSTOMER to Traveltoworld in the use of this system shall be obtained, processed, and transmitted strictly in compliance with the requirements set out by the PDPR. The CUSTOMER undertakes to provide accurate data that presents a true reflection of the end consumer’s current status and to update such data if necessary.

In fulfilling the requirements specified in the PDPR, Traveltoworld and the CUSTOMER undertake to observe professional confidentiality regarding such data, even after their relationship ends, and to ensure that the personnel performing the services comply with the above-mentioned obligation. Traveltoworld and the CUSTOMER shall take the technical and operational security measures that guarantee the security of personal data and prevent its alteration, loss, misuse, and/or unauthorized access, taking into account the state of technology, the nature of the data stored, and the risks to which it is exposed.

The person responsible for these files: TRAVEL TO WORLD TOURISM L.L.C, company address: Level 32, (3204-025) Marina Plaza Dubai Marina Dubai, UAE PO Box 112229. If the CUSTOMER wishes to exercise the access, rectification, cancellation, or objection rights granted by the PDPR, they may contact [email protected] or send Traveltoworld a signed letter specifying the requested action regarding the personal data along with a copy of the relevant document and the user’s ID card or passport.

Traveltoworld and the CUSTOMER specifically undertake the following in case of access to any personal data:

  • To ensure that personal data is stored with legally required technical and organizational security measures that guarantee its security and prevent unauthorized alteration, loss, processing, or access, in accordance with the state of technology, the nature of the data, and the risks to which it is exposed.
  • To use or apply the data solely to perform the agreed services and achieve the agreed purposes.
  • Not to transfer or disclose such data to other parties, even for protection purposes, or to copy or reproduce all or part of the information, results, or lists for similar texts, assessments, or processes mentioned above.
  • To ensure that the data is processed only by employees who need it to perform the services or by third parties to whom the information is disclosed, who are bound by confidentiality obligations.
  • To destroy or return such data along with any medium or document containing such information once the services have been provided and not to retain any copies.

The CUSTOMER authorizes Traveltoworld to disclose the end consumer’s information to third parties solely for the purpose of completing the end consumer’s reservation and related management. Any data collected in this way on this website may be transmitted, in accordance with the PDPR, to entities that must be involved in order to contract the requested services.

In cases where the accommodation or travel services of the end consumer are provided outside the European Economic Area (EEA) or beyond the scope of the US-European Union Safe Harbor Framework, data protection controls may not be as strong as the legal requirements set out in the PDPR. Therefore, the CUSTOMER also authorizes Traveltoworld to transmit this information to any service supplier located in countries that do not provide a comparable level of protection as provided by the PDPR, for the purpose of processing the reservation request. However, Traveltoworld shall not transmit any information to any person who is not directly responsible for the travel arrangements.

In the event of any breach of these commitments or any obligations arising from the PDPR by the CUSTOMER, including its employees or contracted third parties as appropriate, the CUSTOMER shall be fully responsible for the processing and, in particular, for any claim against Traveltoworld due to any administrative sanction imposed by the competent authorities, as well as for any legal or non-legal proceedings brought against Traveltoworld, including all fees payable to Legal Advisors, Court Liaison Offices, or other professionals. In any case, such a breach of contract by the CUSTOMER as specified in this clause shall be considered as a valid reason for early termination of the services provided.